Customer Relationship Management Apps 200 Apps found. category: Customer Relationship Management ×

Odoo-Zendesk Support puts all your customer support interactions in one place.

The Zendesk Connector in Odoo facilitates seamless synchronization of tickets and contacts between Odoo and Zendesk, ensuring data consistency across both platforms. It smoothes the import and export of customer details, linking Zendesk contacts with Odoo partners and vice versa. Tickets from Zendesk are synchronized into Odoo's helpdesk module, preserving their status, priority, and related details, allowing for efficient management within Odoo. Additionally, the connector supports bidirectional updates, ensuring that changes made in either system are reflected in the other. This integration streamlines customer support processes, reduces manual effort, and enhances collaboration between teams using Odoo and Zendesk.